When will I get my seasonal Brochures?
Summer - 4th week in April
Fall -3rd week in August
Winter - 2nd week in November - about Veteran's Day
Spring - 3rd week in February - at end of Feb school vacation
What ways can I register for activities?
Online registrations open first & payment is with a credit card. Norwell residents have first priority
Mail-ins, Drop-offs, Walk-ins & Non-Residents follow if space is still available.
Why in this order? We want convenience to be a priority & we have only 1.5 staff!
Do I receive program registration confirmation?
Yes if you register online or if you give us your email address when you complete your mail-in or walk-in egistration form. You may access your account online - 24 / 7 - provided you set up your account online.
We ask you to take responsibility check your transactions & to mark down on your calendar your recreation programs.
Why do you start each season's registration period with online only?
Online gives more people equal access and allows for the convenience of knowing immediately that your enrollment was accepted or wait-listed; you can enroll 24 hours a day, 7 days a week; and it allows you to use a credit card. There is a small service fee charged by Activenet, the online website software provider. That service fee is not refundable.
Can a non-resident signup for a program? And is there an additional cost?
Yes, they can register for most programs but we give the first opportunity to Norwell Residents. Just a few days wait & non-residents may sign-up if space is still available.
If I want to cancel or drop a program will I get a refund?
We think we have a fair refund policy. All refund requests must be in wrinting (email is ok) to the Recreation Office. Full refunds (service fees are not refundable) will be issued if a program is full, cancelled by Norwell Rec or if you withdraw before the deadline. After the deadline, participants withdrawing at least 1 full week before the program begins, and provided the minimum participation level has been achieved, will receive a refund minus a $10 processing fee. Refunds to credit cards are more efficient than "Town of
Norwell" refund checks. No other refunds will be given. Program expenses (instructors and supplies) will have already been incurred. We'll email cancellations or cancel the specific activity on the activity registration area on the website.
When are program deadlines?
We suggest you read the brochure and activity information carefully for stated deadlines. The summer deadline is in May & earlier than other seasons in order to allow for advance planning - especially field trips, special activities. Most other seasons the deadlines are one week before the program starting date execept for trips which could be earlier.
Is there financial assistance available?
Yes, we want our programs to be accessible to all Norwell residents. (Sorry, no financial assistance is available to non-residents or for a few programs such as golf & skiing.) If you would like some assistance, please put your request in writing to the Recreation Director. Include a short description of your circumstances. Your request will be confidential.
What should I do if I have a program idea?
How do I apply for a job with Norwell Recreation?
Fill out our application and return it with 3 written recommendations. Feel free to include a resume as well. Every applicant will have a criminal record background check done. The summer application deadline is early March.
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