IMPORTANT INFORMATION - PLEASE READ FIRST
REGISTRATION POLICIES
PLEASE READ BEFORE YOU REGISTER!
RECREATION OFFICE 781-659-8046
MONDAY - THURSDAY 9A-2P
(or by appointment or chance)
ONLINE REGISTRATIONS START WED, NOVEMBER 16 @ 10:00AM. Please read through ALL directions first. Then to start, click on the link in Step 1
This service is to make it easy, fast & convenient for you. It is safe & secure. Online registrations get 1st priority & accept payment by credit card only. There is a service fee (which is not eligible for refund) for online registrations which is charged by Activenet, the online website service.
If you are not interested in online registration, start reading the Mail-in / walk-in section below but online registrations get to register first.
GETTING STARTED ONLINE
If you already have an account, click on "My Account" Please check your before the opening day rush. If you forget your login / password, we'll help you so call the Rec Office 781-659-8046 M-Th, 9a-2p. The system can also assign a new password. If you already have an
account, click on "My Account" & update the information.
STEP 1: First-timers: One adult in the family requests a private online account. It’s easy, just follow these steps-by-step instructions. You are encouraged to set up your account now - even before the opening registration online rush.
2. Open an existing account by clicking "My Account". Request a new online account by clicking on "Request Account".
3. Enter your account information, including your email address (so that you can receive confirmation & program updates). Fill in all required fields.
4. Select a private Login Name and Password – and type a Question and Answer that you will remember (remember to make a note of this information for the future). Remember Passwords are case-sensitive, Logins are not. If you forget your login / password, we'll help you so call the Rec Office 781-659-8046 M-Th, 9a-2p.
5. Hit the “Submit” button
Once your online account is active, you can add family members and view your account details. You are ready to go!
STEP 2: From the same website, you can register for any activity. It’s easy:
1. Select the “Register” button in the top-right
2. Click on an activity name and hit “Add to My Cart”
3. Login with your Login ID and Password. If you forget your login / password, we'll help you so call the Rec Office 781-659-8046 M-Th, 9a-2p.
4. Select (Highlight) the family member who will participate in the activity and answer any questions or add comments
5. Hit “Continue” twice & check that your order is accurate (note: a small convenience fee is applied to your order & the fee is not refundable). Make sure you enter your credit card info, pay & logout
6. Click “Ok” on the security notice, complete your credit card payment (American Express, MasterCard, Visa, Discover, or Diner's Club), and hit “Continue” (note: you can print your receipt)
That’s it, you’re registered and will receive an email confirmation!
MAIL-INS & WALK-INS & NON-RESIDENTS START NOVEMBER 21 for all others - residents & non-residents (If space remains) Please realize that a program may be filled by online registrations.
Send / bring COMPLETED form (click below) & a check payable: "Town of Norwell", Recreation, P.O. Box 295, Norwell, MA 02061. Visit our office at 345 Main St. on Mon-Thurs; 9a-2p. "Drop Offs" are possible anytime by using the gray drop box on the circular drive at the front of the Town Offices.
How to watch a good program die! ALL Programs have limits & DEADLINES, so don't delay! The DEADLINES FOR MOST FALL ACTIVITIES IS ONE (1) WEEK PRIOR TO THE FIRST SESSION , unless otherwise noted or already filled. If programs do not have the minimum numbers by deadlines, it could be cancelled.
Great programs take advance planning! If programs have minimum numbers but are not full, registrations will continue but please do not delay to long!
CANCELLATIONS, WITHDRAWALS & REFUNDS: All refund requests must be in writing (email office at: recreation@townofnorwell.net). The online service fee is non-refundable. Program fees will be refunded if a program is full, cancelled by Norwell Rec or if you withdraw before the activity deadline. After the activity deadline, participant withdrawals before the program begins will receive a refund minus a $10 processing fee provided the minimum participation level has been achieved. No other refunds will be given as program expenses (instructors and supplies) will have already been incurred. We'll email cancellations or post on on the website under the specific activity. Refunds to credit cards are more efficient than "town refund checks" .
Registrations are accepted on a first-paid, first served basis to Norwell residents. Sorry, no phone reservations. Credit cards are only accepted online - not in the office. Late registrations must pay full fees, no pro-rating. [Non-residents may register online, mailin or walkin beginning November 21, space permitting.]
Confirmations? Online registrations receive confirmation, receipt by email & you may access your family schedule at "My Account" online. Please check / click on your email receipts links carefully & note all information on your calendar.
"Transaction" confirmation emails are auto generated and can include the following business transactions: "Enroll" means You Got In the Activity, "Wait List" means You Are Not In the Activity (it's Full but You are On a Wait List & you did not pay for it), or "Refund" means you withdrew before deadlines or the program was cancelled. If you are on a wait list, we will call when an opening becomes available. Please do not show up at the activity until you are enrolled.
Office sign-ups are confirmed if an email address is given (& legible) Otherwise, we do not send confirmations. You are enrolled upon our receipt of your payment & form. We will notify you if a program is full, cancelled or there is a problem with your registration or a change to the activity. Please note all information on your calendar!
Norwell Recreation reserves the right to change program details as needed due to enrollment numbers, available resources, weather, etc. You will be notified of any changes.
Financial Assistance. Consideration upon written request no later than Nov 21.
All abilities invited. If special accommodations are needed, please give us a 2-3 week notice.
Participation is at registrant's own risk. Norwell Recreation does not provide medical insurance for participants. Participants are advised to have adequate personal coverage and it is required for all trips and the "extreme" sports. Include information when registering.
Printable Rec Registration form including Insurance info are required for all trips & "extreme" sports, i.e. ski & snowboard programs & trips.
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